Refund policy
HeXen Magazine Return & Refund Policy
Printed Magazine Sales
All sales of printed copies of HeXen Magazine are final. Due to the nature of our printed publications, we do not accept returns, exchanges, or offer refunds on any printed magazine purchases.
Damaged During Shipping
If your printed copy of HeXen Magazine arrives damaged as a result of shipping, we are happy to send you a replacement copy.
To qualify for a replacement, you must:
- Contact us within 15 days of your delivery date.
- Provide clear photos of the damaged magazine and, if possible, the shipping packaging.
- Include your order number and contact information with your request.
Once your claim has been reviewed and approved, we will ship one replacement copy of the same issue at no additional cost.
Replacement Limitations
Replacement copies are only available for magazines damaged during transit. We do not replace or refund magazines that have been damaged after delivery, show normal wear and tear, or were ordered in error.
By purchasing a printed copy of HeXen Magazine, you acknowledge and agree to this Return & Refund Policy.