HeXen Magazine Shipping Policy

Thank you for purchasing HeXen Magazine. We appreciate your support and are committed to getting your magazine to you as quickly and safely as possible.

Pre-Orders

The August issue of HeXen Magazine is currently available for pre-order.

Please note that your magazine will not ship immediately after your order is placed. All pre-orders will ship once the August issue has been printed and received by our fulfillment team.

As soon as your order has been packaged and shipped, you will receive a shipping confirmation email with tracking information (when available).

Order Processing

• In-stock magazine orders are typically processed within 2–5 business days after payment is received.
• Orders are processed Monday through Friday, excluding holidays.
• During new issue releases, pre-orders, promotions, or holidays, processing times may be longer due to increased order volume.

Shipping Method

All printed copies of HeXen Magazine are shipped via USPS Ground Advantage (Standard Shipping).

Delivery times are estimated by the United States Postal Service and are not guaranteed. Once a package has been accepted by USPS, delivery times are the responsibility of the carrier.

Shipping Address

Please ensure your shipping address is accurate before completing your purchase. HeXen Magazine is not responsible for packages delayed, lost, or returned due to an incorrect or incomplete shipping address provided by the customer.

If a package is returned because of an incorrect address, additional shipping charges may apply to resend your order.

Damaged Shipments

If your printed copy of HeXen Magazine arrives damaged during shipping, please contact us within 15 days of the delivery date.

To request a replacement, please provide:

• Your order number.
• Clear photos of the damaged magazine.
• Photos of the shipping packaging, if possible.

Once your claim has been reviewed and approved, we will ship one replacement copy of the same issue at no additional cost.

Lost Packages

If your tracking information indicates your package has been lost in transit, please contact us. We will assist you in working with USPS to help resolve the issue.

Contact Us

If you have any questions about your order or shipment, please contact us through our website's Contact page or by email. We're happy to help.

Thank you for supporting HeXen Magazine. We look forward to delivering each issue directly to your mailbox.